Faq
FAQ: Frequently Asked Questions Hotel Lungomare
From what time is the room I booked available?
Our aim is to reduce your wait to the shortest possible time! If your room was not occupied the night before the day of your arrival, you will find it ready for you in the morning. If this is not the case, we will prepare it for you as soon as it is vacated, with the utmost care for perfect cleanliness and complete tidying up of the room. The room must be vacated by 10 a.m. on the day of departure, so, at the latest, by 3 p.m. of the same day the room will be ready and at your disposal.
Until what time can I use my room on the day of departure?
The room must be vacated by 10 a.m. on the day of departure. Late check-out (e.g., until the evening) can be arranged upon request. It is an option subject to availability. This option must however be expressly agreed with reception and may involve an additional fee (Day Use).
Where can I park my car?
Hotel Lungomare offers a large private outdoor parking area, unattended, with 80 parking spaces. We recommend reserving your parking space in advance, always subject to availability. Access is guaranteed 24 hours a day, and your parking space will be reserved for you until the end of your stay. The service is charged per day and is not included in the room rate.
From 01/04 to 30/09, the basic supplement is €10 per day; for stays of less than 3 days including Friday, Saturday and Sunday, the cost is €15 per day.
From 01/10 to 30/04, a supplement of €5 per day applies.
Upon arrival, guests are kindly requested to check in at reception first in order to access their reserved parking space.
If I come on holiday by train/bus, how do I get to your hotel?
Hotel Lungomare is about 800 metres from both the railway station and the Cervia bus stop. We recommend using a taxi service, which can be booked by calling 0544 973737. If you have light luggage and wish to take a walk to the hotel, click here for directions.
How can I connect to the Wi-Fi network?
Connecting to the Wi-Fi network of Hotel Lungomare is very easy. All you need to do is connect to the "Hotel Lungomare" network, which offers Internet connectivity throughout the entire hotel.
At what times are breakfast, lunch, and dinner served?
Breakfast is served from 07:30 a.m. until 10:00 a.m.
Lunch is served from 12:30 p.m. until 2:00 p.m.
Dinner is served from 7:30 p.m. until 8:30 p.m.
Lunch is served from 12:30 p.m. until 2:00 p.m.
Dinner is served from 7:30 p.m. until 8:30 p.m.
What kind of service does the restaurant at the hotel offer?
It is possible to have lunch or dinner in the hotel's indoor dining room. A choice of 3 first courses and 3 second courses from the daily menu, ranging from typical Romagna specialities to seafood dishes, is available.
In order to guarantee the best experience for our guests, the menu changes daily, with 1 special Romagna-themed evening each week.
Appetizers and fresh seasonal vegetables are available in the free buffet.
In order to guarantee the best experience for our guests, the menu changes daily, with 1 special Romagna-themed evening each week.
Appetizers and fresh seasonal vegetables are available in the free buffet.
If I am gluten-intolerant, what are your arrangements?
Our kitchen staff are well prepared for coeliac disease in its standard form, as the basic rules about the eating disorder are followed. However, as we do not have a protected area in the kitchen, we cannot guarantee avoidance of cross contamination.
Is the hotel organised to accommodate small children?
For our youngest guests, the kitchen staff is ready to prepare fresh food each day from weaning onwards: vegetable broth, vegetable soup, meat, fish and more. Variations are to be specified when compiling the menu and homogenized food or various starch powders (e.g., Tapioca) are not provided.
We have a stroller rental service for families who want to get around the city and discover Cervia in all its forms.
In the room we offer the possibility to have cots, bed rails, baby bath tub, bottle warmer.
The beaches that have an agreement with us have a playground and, depending on the availability of the establishment, a Kids Club.
We have a stroller rental service for families who want to get around the city and discover Cervia in all its forms.
In the room we offer the possibility to have cots, bed rails, baby bath tub, bottle warmer.
The beaches that have an agreement with us have a playground and, depending on the availability of the establishment, a Kids Club.
How is the beach service organised?
Guests who book with the All-Inclusive basis at the Hotel Lungomare are guaranteed beach service with 1 beach umbrella and 2 sunbeds per room, included in the price.
Guests who choose the Bed and Breakfast basis can take advantage of preferential rates with the beaches in front of the hotel.
Guests who choose the Bed and Breakfast basis can take advantage of preferential rates with the beaches in front of the hotel.
Should I bring my own beach towels?
Hotel Lungomare provides beach towels for guests staying with the All-Inclusive basis. A deposit must be paid at the time of delivery, which will be returned when the towels are collected. Service not available for Comfort and Basic rooms.
Are pets allowed?
At Hotel Lungomare, you are allowed to enter your room with your furry friend, respecting the other hotel guests. Therefore, pets are not allowed in the internal common areas. Exceptions are the paths to enter the hotel, where you are asked to keep your pets on a leash or carry them in pet carriers. If you stay with your pets, there is a daily surcharge to the room rate, so please indicate your pet's presence when booking.
If I return late at night, do I have to give notice?
No problem, there is a 24-hour reception at the Hotel Lungomare.