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Safe holiday
Safe holidays in Cervia: all the necessary information!
Courtesy, professionalism and good food have always been the focus of our house to make sure you have an unforgettable experience.
In line with regional protocols, we will increase our sanitation standards and pay even more attention to every detail to ensure you have the holiday you deserve!
You will find a staff prepared to administer all safety regulations.
Just relax - we will take care of your safety!
This is how we will look after you:
In line with regional protocols, we will increase our sanitation standards and pay even more attention to every detail to ensure you have the holiday you deserve!
You will find a staff prepared to administer all safety regulations.
Just relax - we will take care of your safety!
This is how we will look after you:
Reception
Equipped with transparent Plexiglas with small opening for the transfer of keys and documents. Fast Check In: Complete and send your data to speed up check-in operations without having to hand over your documents. (Just show them). You will be asked to complete the self-certification for your stay.
Rooms
The linen will be disinfected and washed with certified products and the remote control will be disinfected every time guests leave/arrive. In rooms equipped with air conditioning, we will clean and disinfect the filter at every change.
Entrances
Entrances and exits will be marked with signs so that you can move around freely and without stress.
Restaurant
The staff will be wearing masks.
The breakfast buffet has been slightly modified so that you can have the maximum choice among sweet, savoury and gluten-free, but to guarantee the safety of all guests, a waiter will serve you what you want directly at the table.
During lunch and dinner, in addition to what you ordered the day before, you can request fresh salads/vegetables directly from the waiter.
The all-inclusive option is always available, including beverages during mealtimes, which will be served directly at your table by our staff.
The position of the tables has been adjusted to guarantee the required distance. The table assigned to you will always be the same for your entire stay. (for those who book a Half Board or All-Inclusive Format).
The breakfast buffet has been slightly modified so that you can have the maximum choice among sweet, savoury and gluten-free, but to guarantee the safety of all guests, a waiter will serve you what you want directly at the table.
During lunch and dinner, in addition to what you ordered the day before, you can request fresh salads/vegetables directly from the waiter.
The all-inclusive option is always available, including beverages during mealtimes, which will be served directly at your table by our staff.
The position of the tables has been adjusted to guarantee the required distance. The table assigned to you will always be the same for your entire stay. (for those who book a Half Board or All-Inclusive Format).
Common spaces and objects
We will disinfect the room keys each time they are handed over by the previous guest and before handing them over to you. We will constantly disinfect everything that is used by several people, such as bicycles, restrooms in the lobby and lifts.
As you are already doing at home, we request your cooperation:
Wear a mask when accessing the premises.
Wash or sanitise your hands often using the dispensers you will find at the entrance to each room.
Keep a safe distance during any waits
You may only enter the lift with several people if they live in the same room.
As you are already doing at home, we request your cooperation:
Wear a mask when accessing the premises.
Wash or sanitise your hands often using the dispensers you will find at the entrance to each room.
Keep a safe distance during any waits
You may only enter the lift with several people if they live in the same room.
Beach
Access to the beach can be gained by wearing a mask, which must be worn up to the beach umbrella.